QUEST accelerates Illinois hospital's goal to meet five-year strategic plan
Carle Foundation Hospital, a 305-bed regional facility in Urbana, Ill., offers a higher level of clinical service and technology than any area hospital, and is the area's only Level I Trauma Center and Co-Perinatal Center. It has more than 25 departments including surgical, cardiovascular and neonatal ICUs and four centers of excellence: Carle Spine Institute, Carle Heart Center, Carle Cancer Center and Mills Breast Cancer Institute. Together with the Carle Clinic, one of the largest private physician groups in the U.S. the two offer patients the latest treatment options. www.carle.com
Situation:
The medical center already had embarked on a five-year strategic plan going to 2012 to enhance quality, achieve top level patient safety goals, and improve patient satisfaction while containing costs and improving efficiency.
Solution:
Became a charter member of Premier’s QUEST: High Performing Hospitals initiative to assist hospitals and healthcare systems attain new levels of performance; participation in the initiative built on a framework of improvement that was already being put into place and accelerated progress.
Result:
- QUEST has accelerated progress toward meeting strategic goals, accelerate it. On the focused metrics results are excellent.
- Tracking .66 on a mortality goal of .82
- Tracking at 78 percent on a goal of 84 percent with respect to evidence based care
- Making solid progress on the cost of care metric.
- Also participating in supplier comparative innovation group looking at six products in four areas to determine if use improves outcomes.
"So many of the things that we were doing already were just amplified by QUEST, and the same thing is true on the cost metric as well. We’ve been focusing on that intently for the past three years. Last year, for example, we took out almost $3 million in expenses and have a goal this year of even more. We look good in Premier supply chain metrics. We look good in ClinicalAdvisorTM. We’re really only about a year and three months into the program and we’re well on the way. We’re all being helped by the focus on QUEST goals. If you look at the three metrics we’re focused on, we’re doing very well."
Napoleon Knight, MD, CPE
Vice President of Medical Affairs, Chief Medical Officer
Carle Foundation Hospital